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I wanted to mention to you how much I appreciate your wonderful staff.
They were able to arrange transportation for my mom from Cortelucci Hospital back to Sorrento. It was after 9 pm, dark & rainy and she was alone and scared. Diana at the front desk worked with me to arrange everything. When my mom arrived, the nurse and another staff member was there to meet her and take her safely to her room.
My siblings and I are very comforted to know she is well cared for and never neglected. I find that many people are quick to criticize and complain, but they seldom take the time to praise someone when they do something wonderful. Please let them know how much my family and I appreciated their efforts last night. Our Mom sacrificed and worked hard all her life to give her 4 children a good life, and we are grateful that Sorrento is taking such good care of her and giving all of us peace of mind. She is happy and thriving and for that we thank you all.
- Mary
Sorrento is an absolutely wonderful facility. My Mother recently moved in there and is loving it so far. Everything from the food to the service, to the amenities is top notch and what you'd expect from a five-star resort. From the first phone call to stepping in the door, you are greeted by Pat, Sorrento's concierge whose warm welcome sets the tone for the five-star service you can expect here. My family and I can rest assured that my mother is happy and comfortable at Sorrento.
- Claire
It is with great pleasure to express my gratitude to my family and the Sorrento retirement home for the excellent experience I am receiving and enjoying.
There is an atmosphere of a caring, understanding, polite and respectful attitude by all entire staff and management. It has impressed me and leaving me with a feeling of contentment and support to face the challenge of the later years of my life.
The infection control with hygiene, medical procedures, dietary requirements, and immobility restrictions are all highly accommodated with referrals and assistance in house as well as with transportation available.
An impressive selection of activities, entertainments, and special concerts are provided creating an atmosphere of happiness and fellowship with others.
I am feeling safe and secure always receiving an understanding and loving response reducing unnecessary anxieties.
- Grethe
To her surprise mom settled in and loved it right away. Everyone there is incredibly kind and caring and looking out constantly for safety. Always there to help. She had some friends she knew there but new ones also came in of which she has met them all and enjoys them all.
It a brand-new building with a whole crew of people caring and give their hearts out to a whole bunch of older people. That has got to be a tough Job. My hats are off to all of them, and I personally thank them for looking after my mom and of course all the others the way they do.
They put of beautiful winter decorations, she has getting in the group of Bingo cards movie night and of course many other activities. They always keep the building spotless.
In the past I have visited mom every day since dad passed away, I try to come down every day to see here now but if I don’t I know she is fine and she is being looked after.
Mom has done more now that she has for many years in her house
Mom calls her new place home now and did from day one, we have gone back to look at the old homestead and she says: “I glad I am out of there”.
To Sorrento’s owners and associates thank you for being part of my mom’s life and congratulations on such a fine building “and excellent piece of art”. I would certainly recommend your home a place to live.
- Bruce
We enjoy living here!
- Loretta & Jaap
A comfortable and satisfying environment
- Gina
All in all, a good environment
- Walter
We are impressed with all staff!
- John and Judy
Thank you to all the wonderful staff. Everyone is wonderful and they take very good care of me. I love everyone!
- Danai